Privacy Policy

Coalchem Tradelink Pvt. Ltd. values your privacy and is committed to safeguarding the personal information of our visitors, customers, and business partners.

This Privacy Policy describes how we collect, use, store, and protect your information when you access our website, communicate with us, or engage in business with us.

1. Information We Collect

• Personal details (Name, Email Address, Phone Number, Company Name, Address)
• Business information shared for quotations, orders, or partnership enquiries
• Website usage data (IP address, browser type, pages viewed, etc.)
• Documents required for compliance (where applicable)
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2. How We Use Your Information

• Respond to enquiries, quotations, and business requests
• Process and manage orders and shipments
• Maintain business records and compliance
• Improve website functionality and user experience
• Send business updates or communication related to our services
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3. Sharing of Information

We may share your information only with:
• Logistics, shipping, and warehousing partners• Auditors, banks, or authorities for regulatory compliance
• IT service providers for website and communication security
We do not sell or misuse personal information under any circumstances.
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4. Data Protection

We use administrative and technical safeguards to secure your data from unauthorized access, alteration, disclosure, loss, or destruction.
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5. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
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6. Your Rights

You may request access, correction, or deletion of your stored information by contacting us.
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7. Contact

Email: coalchemtradelink@gmail.com
Address: C-906, SIGNATURE 2, SARKHEJ SANAND HIGHWAY,
SARKHEJ CROSS ROAD, SARKHEJ,
AHMEDABAD, GUJARAT - 382210 INDIA